A utility payment solution allows customers to pay their utility bills via online and mobile payments. They can also set up automatic payments to avoid any missed payments and ensure their bills are paid on time. This type of software can also record usage data and automatically calculate what is owed using billing rates. It can also be integrated with smart meters to read and record meter data from customer homes.
It allows for 24/7 payments – whether it’s late at night or early in the morning, clients can use their phone or computer to pay their utility bills. This saves them time from having to wait in line at the post office or paying at a bank.
Credit card payment processing for utility bills helps encourage timely payments and improve cash flow. This is a great way to increase revenue and reduce late payment penalties for both your business and your clients.
When a client pays through the online portal or their smartphone app, they can also use their debit or credit card to buy add-ons or activate discounts, bonuses, vouchers and loyalty points to boost retention. This makes the customer experience more appealing and can encourage them to make future purchases.
You can define a product for any payment transaction that is processed on behalf of your bank by a utility provider institution. The product is a combination of the account details, charges and rates that you define for the specific utility provider to whom your bank accepts such transactions. You can specify any additional MIS details that you wish to collect for any transaction processed against the product. utility payment solution